Shipping & Returns
Build It Right Shipping Policy
Note regarding orders: Some products require minimum order quantity to complete an online purchase (e.g. full pallet quantity). Unless otherwise specified, payment is due upon order placement.
Stock Status on Website
Items marked "IN STOCK" are ready to ship and in our warehouse. Items marked "Pending Availability" are not in our warehouse, but can be ordered from the manufacturer. Please note that this does not guarantee that the manufacturer has available inventory to ship. Additionally, some manufacturers also have minimum order quantities that must be met in order to place an order either to bring into our warehouse or for direct shipment to you.
Free UPS Ground shipping on orders of $400 or more.
Free LTL freight shipping any product that can not be shipped via UPS Ground meeting a minimum order per the map below.
Build It Right reserves the right to change your shipping preference to ship via UPS or LTL, even if you have chosen one or the other, without any added cost to you.
Returns will only be accepted with prior authorization only. All returned stock must be in clean, resalable condition and be current marketed product only. Returns will be credited for full amount of purchase for first 30 days after purchase. Only standard full package quantities accepted, no broken or partial boxes. Customer is responsible for return shipping charges on all returns except those resulting from a Build It Right error.